Contact

Online Support Form (Soon):

• Description: For convenience and tracking, users are encouraged to use the online support form available on the Aimagine website.

• Steps: Navigate to the 'Support' or 'Contact Us' section of the website, fill out the form with your query or issue, and submit. Aimagine's support team will respond via email within 24 hours.

Email Support:

• Description: Users can also reach out directly via email for more complex issues or if they prefer written communication.

• Contact: Email the support team at [e-mail]. Please include detailed information about your issue, any error messages, and your contact information. Expect a response within one to two business days.

Live Chat (Soon):

• Description: For real-time assistance, use the live chat feature on the Aimagine website.

• Access: Click on the chat icon typically found at the bottom right corner of the website. This service is available during business hours, and you can chat directly with a support agent.

Help Center and FAQs:

• Description: Before contacting support, users are encouraged to visit the Help Center and FAQs section on the Aimagine website. Many common issues and queries are addressed here, which might provide a quicker solution.

• Access: Available 24/7 on the Aimagine website under the 'Help' section.

Community Forum:

• Description: Users can also seek help from the Aimagine community forum where other users, as well as support staff, provide advice and solutions.

• Access: Accessible via the 'Community' link on the Aimagine website, users can post questions, browse existing threads, and share solutions.